Verzendbeleid
At PetzNest, we’re committed to delivering your orders quickly, safely, and reliably.
📦 Order Processing Time
- All orders are processed within 1–3 business days
- Orders are not processed or shipped on weekends or holidays
Once your order is shipped, you’ll receive a confirmation email with tracking details.
🚚 Shipping Times
🇺🇸 United States
- Estimated delivery: 5–10 business days
🌍 International Shipping
- Estimated delivery: 7–15 business days
Please note: Delivery times may vary depending on your location and external factors.
💰 Shipping Rates
🇺🇸 United States
- Free Shipping on orders over $50
- Orders below $50: Standard shipping fee calculated at checkout
🌍 International
- Shipping rates are calculated at checkout based on your location
📍 Order Tracking
- Once shipped, you’ll receive a tracking number via email
- You can track your order anytime using the provided link
⚠️ Delays & Exceptions
While we aim to deliver on time, delays may occur due to:
- High order volume
- Weather conditions
- Carrier issues
We appreciate your patience in such cases.
📬 Incorrect Address
Please ensure your shipping address is correct at checkout.
- We are not responsible for orders shipped to incorrect addresses provided by customers
- If you notice an error, contact us immediately at support@petznest.com
📦 Lost or Stolen Packages
PetzNest is not responsible for lost or stolen packages confirmed as delivered by the carrier.
If you experience any issues, please contact us — we’ll do our best to assist you.
💬 Need Help?
For any shipping-related questions, feel free to reach out:
PetzNest Team 🐾